Expand my Community achievements bar.

SOLVED

Getting invalid 'Etc/UTC' time zone file

Avatar

Level 1

Hi Team,

I'm getting this error, please suggest how can I resolve this.

1408851_pastedImage_0.png

1 Accepted Solution

Avatar

Correct answer by
Employee

Hello,

It looks like the same issue. Please refer the below thread

Time zone error on log in

View solution in original post

4 Replies

Avatar

Correct answer by
Employee

Hello,

It looks like the same issue. Please refer the below thread

Time zone error on log in

Avatar

Level 10

Any update on your issue?

Florent

Avatar

Level 2

Hi,

This happens when timezone or 'WdbcTimeZone' is not configured correctly. You can fix this error, by updating with correct UTC file in your system.

Steps:

  •     Goto the mentioned path : "C:\Users\<user_name>\AppData\Roaming\Neolane\NL_5\nlclient\cache-<id>\zoneinfo\Etc" then replace with proper "UTC File" and try connecting again.

I was facing same issue and it worked for me.

Avatar

Level 4
There is a UTC file with no valid format. Any idea what to replace in place to that file or what to edit in the same file as it is empty.