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mmbb110
Level 9
January 6, 2021
Solved

Finished delivery alerting criteria

  • January 6, 2021
  • 6 replies
  • 3033 views

I have a finished delivery alerting dashboard set up with a criteria which is having delivery target minimum size = 50. The monitoring period is 24 hours.

 

With this setting, I should receive notifications for finsihed deliveries with a target equal to or greater than 50 correct?

 

I am getting notifications for finsihed deliveries which are lower than 50, can someone please let me know what could be missing or incorrect?

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Best answer by mmbb110

@sukrity_wadhwa , I created an additional element  in the custom delivery resource for the finished delivery and used additional filters to exclude proofs and reporting DMs, it is working as expected.

 

6 replies

shelly-goel
Adobe Employee
shelly-goelAdobe Employee
Adobe Employee
January 6, 2021

@mmbb110 

Are those finished deliveries having less than 50 processed/ successful messages or to deliver messages itself is less than 50?

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mmbb110Author
Level 9
January 7, 2021
@shelly-goel, The To deliver is less than 50.
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mmbb110Author
Level 9
January 7, 2021

The DM's included were part of a workflow notification which had a recurring email tied to it, and the DM was generated from the recurring email which had a count of > than 50.

 

Thus, it was included in the notification alerting of finished deliveries with a minimum size of 50.

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mmbb110Author
Level 9
January 13, 2021

I was able to apply a filter to the custom resource for delivery for finished delivery alerting and exclude proofs and other reporting DM's from the finished delivery notifications.

Sukrity_Wadhwa
Community Manager
Sukrity_WadhwaCommunity Manager
Community Manager
January 20, 2021

hi @mmbb110,

Were you able to resolve this query or do you still need more help here? Do let us know.

Thanks!

Sukrity Wadhwa
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mmbb110Author
Level 9
January 21, 2021
@sukrity_wadhwa, what I am noticing is only the first notification sent includes the proofs DM, example, I have a monitoring period set for 24hr in the parameters, on 1/1/2021 at 12:00 am , I get a notification from my finished delivery alerting dashboard which includes proofs, the other notifications for that entire day do not include any proofs, then on 1/2/2021 at 12:00 am , the notification received contains proof and no proofs are included in the notifications received for the entire day, then on 1/3/2021 at 12:00 am , I get a notification which includes proofs. Can you please help me solve this issue?
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mmbb110Author
Level 9
January 20, 2021
@sukrity_wadhwa, I still need help from the community experts as after excluding proofs under the filter of my finished deliveries element in the custom delivery resource extension, I am still getting finished delivery notifications from my DAD which show proof DM's. please help me resolve this as I don't need proof DM's in those alerts/notifications.
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mmbb110AuthorAccepted solution
Level 9
February 10, 2021

@sukrity_wadhwa , I created an additional element  in the custom delivery resource for the finished delivery and used additional filters to exclude proofs and reporting DMs, it is working as expected.

 

    Sukrity_Wadhwa
    Community Manager
    Sukrity_WadhwaCommunity Manager
    Community Manager
    February 10, 2021
    Thanks for updating here!
    Sukrity Wadhwa
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