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The 4th edition of the Campaign Community Lens newsletter is out now!

External API Activity (GA)



Hello Everyone,


As part of the Release 20.3 - May Release, one of the new capabilities that were included in this release was the External API activity getting transitioned from beta to GA.

This release brings additional flexibility to the JSON response body parser. You can now:

  • parse a nested JSON with a maximum depth of 10 levels.
  • parse selected properties as leaf nodes from a JSON and flatten them into a single table row.
  • select and use an array object from a JSON without having to name the object "data" or have it be at the top level.
Caution: Customers will need to replace all beta External API activities with GA External API activities in their workflows. Workflows that use the beta version of External API will stop working in 20.3.
For more information, please check out the detailed documentation and how-to video link:
Documentation: External API
3 Replies



Hi @vikashg34827223,

I have directed your questions to the External API team and they will be soon getting back to you on the above listed thread URLs.


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