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SOLVED

Error Message from logs during Email Delivery

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Level 4

Hello,

I'm running a workflow where I'm sending an email based on Country Code. When trying to deploy the email fails and I get this message in the log:

Cannot find the '/@00g2yx6pKdp653PtiZm6SjpMc7IWxY5g09WeCjX4Dl8pVIQ7NdPFxAXys_uZ61J4XbUArr7neWDFX1QCmdF0jUt2uD0' resource in the '' version API.

I'm not sure what this message means. Sort of has me thinking that when publishing an element update to a data schema, the 'Update the Profiles & Services API' was not done.

Please advise.

1 Accepted Solution

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Correct answer by
Employee Advisor

Hello Holmes,

You are correct, typically when we see this error it's due to the changes not being published to the API.  That is what I would suggest next.

Based on your description it sounds like you know where to go, but for good measure here is the documentation for publishing the changes:

Adobe Campaign Help | Step 2: Publish the extension

Regards,

Craig

View solution in original post

2 Replies

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Correct answer by
Employee Advisor

Hello Holmes,

You are correct, typically when we see this error it's due to the changes not being published to the API.  That is what I would suggest next.

Based on your description it sounds like you know where to go, but for good measure here is the documentation for publishing the changes:

Adobe Campaign Help | Step 2: Publish the extension

Regards,

Craig

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Level 4

Craig,

Thank you. Let me try to republish and see if this cures the problem. I'll let you know.