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SOLVED

Enabling delivery approvals

priyankah586599
Level 4
Level 4

Hi,

Whom does all these approval requests via mail go to?

I see, to one of our customer even if no operators are chosen as shown below, mails are going to the team lead seeking approval. Why is this so?

Can anyone share the related Adobe document?

approvals.png

Regards,

Priyanka

1 Accepted Solution
Amit_Kumar
Correct answer by
Community Advisor
Community Advisor

Hi Priyanka,

you have not selected any reviewer for your delivery, so they will be sent to a delivery supervisor or campaign supervisor if that is empty then admin will receive this.

You need to select a group or a single operator for this to work.

Read this to know more about this process: Setting up marketing campaigns

Regards,

Amit

View solution in original post

5 Replies
Amit_Kumar
Correct answer by
Community Advisor
Community Advisor

Hi Priyanka,

you have not selected any reviewer for your delivery, so they will be sent to a delivery supervisor or campaign supervisor if that is empty then admin will receive this.

You need to select a group or a single operator for this to work.

Read this to know more about this process: Setting up marketing campaigns

Regards,

Amit

View solution in original post

priyankah586599
Level 4
Level 4

Hi Amit,

Really thanks for your reply. But I could not find where the delivery/campaign supervisor is configured. Can you help.

Regards,

Priyanka

priyankah586599
Level 4
Level 4

Hi Amit,

Awaiting reply.

Regards,

Priyanka