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D
dboat
Level 2
February 6, 2018

Enable tracking for URL's passed as targetData

  • February 6, 2018
  • 1 reply
  • 8303 views

Hello,

When URL's are passed as targetData from the workflow to the content form they are not marked for personalization and no tracking information is added. Is there a way to ensure they are detected and the proper tracking information is appended?

Thanks.

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1 reply

Amit_Kumar
Amit_Kumar
Level 10
February 6, 2018

Hi,

use this documentation for your reference and follow the instruction given there then you will be able to track them.

How to track personalized links in emails

Feel free to reach out to us if you need more information.

Regards,

Amit

    D
    dboatAuthor
    Level 2
    February 6, 2018

    Hi Amit,

    I did read this documentation and at first it seemed like it would work however I am not understanding the implementation. The URL is passed from the workflow (e.g., targetData.myUrl has a value of 'https://www.mywebsite.com/') and can be unique per recipient however the detection of tracking links happens before the personalization process so these URL's are not appended with the respective tracking information.

    I wanted to preprocess this targetData so that the tracking analysis would see these links, however the object isn't available in the @value instructions.

    S
    sidheshwarc5116
    Level 3
    April 15, 2020

    Hi Amit,

    Thanks for your inputs.

    We too have similar requirement where URL for each and every recipient is unique. I have followed your approach of using VIEW, it worked and page is also getting redirected. However while checking tracking logs, it is tracked with placeholder <%= targetData.myUrl %>

    Example of Tracked URL is: <% = targetData.myUrl %>{some other parameters}. I want exact and actual URL to be shown

    How can we identify/decode the value from this scriptlet, any inputs

    Regards,

    Sri Bhargav


    Hi, 

    Were you able to resolve this ? I am having the same challenge where the tracking for a personalized URL using target data is not getting tracked. Any help is much appreciated. 

    Sid

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