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Email Counts

Do you know if an employee who reads emails using the reading panel vs. double clicking will show up as a count in the reporting?

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Best answer by bisswang

It does not make a difference if open in the panel or own window.

Though the open will only be clicked if the user agrees to display the images of the E-Mail. This applies to both ways showing the message

Accepted solution

Adobe Employee

It does not make a difference if open in the panel or own window.

Though the open will only be clicked if the user agrees to display the images of the E-Mail. This applies to both ways showing the message

Thanks for the information!

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