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SOLVED

Downstream transitions show as empty, but nodes are processing

azlnlw
Level 1
Level 1

I am running into empty downstream transitions, even though "with the population" is selected in transition options. In the sample shown here, no records are transitioning from the update data node to the end node.

In other more complex workflows, the "assign segments" transition is empty, but the update data node still executes successfully despite 0 in and 0 out. Any thoughts on why we might be seeing these empty transitions? Everything seems to be configured correctly, and other workflows don't show this same issue despite identical workflows.

 

 

emptytransitions.jpg

1 Accepted Solution
taplondon_josh
Correct answer by
Level 2
Level 2

Hi @azlnlw ,

The Update Data activity processes one inbound population at a time, and only displays the result of the last one processed (in your case, the result of the Email Eligible input).

If you want to see the combined result from the Update Data activity then you should use a Union activity to combine the two inbound populations into a single transition first, before performing the Update Data:

taplondon_josh_0-1627918421628.png

Thanks,

Josh

 

View solution in original post

1 Reply
taplondon_josh
Correct answer by
Level 2
Level 2

Hi @azlnlw ,

The Update Data activity processes one inbound population at a time, and only displays the result of the last one processed (in your case, the result of the Email Eligible input).

If you want to see the combined result from the Update Data activity then you should use a Union activity to combine the two inbound populations into a single transition first, before performing the Update Data:

taplondon_josh_0-1627918421628.png

Thanks,

Josh

 

View solution in original post