disable user account

[MANDM123]

before disable action from the ACS UI for a user, I want to make sure that there are no workflows created by that user in the account/application.

how can I check that, is there anything else I need to validate before deactivating the user account from the ACS UI?

[ccg1706]

Hi @MANDM123, 

Before deleting the actions of the user I recommend you to do the following:

-  Workflows: review all workflows created or last modified by the user, especially those in started or shceduled state. Document them and reassign them to an active user if they are needed.

- Deliveries: check deliveries filtered by created by. Scheduled or recurring deliveries might fail once the account is disabled. 

- Security groups: go to  the following route (Administration --> Users & Security --> Users) and verify of the user belongs to any critical security group. If there are the only member, add another user before disabling the account.

-External accounts and ownership: review external accounts or integrations linked to the user, and document all ownerships before deactivation.

If you need more clarification, just let me know. 

Best, 

Celia

[MANDM123]

Hello @ccg1706 

is there any way I can perform these validations, I mean via workflow etc?

appreciate your help!

[ccg1706]

Hi @MANDM123,

Sorry on the delay on answering you, partially yes you can cover workflows and deliveries via a technical workflow extracting the state of each workflow and created and last modified and for deliveries extract scheduled or created by the user. 

On the other hand for the part of security groups and external accounts it is not accessible via workflow you will need to do it manually. 

Hope it helps!

Best, 

Celia