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knixHaas
Level 2
August 14, 2019
Solved

Delete a Profile When Referenced

  • August 14, 2019
  • 1 reply
  • 2470 views

Hi,

I'm receiving this error when attempting to delete a profile:

RST-360011 An error has occurred - please contact your administrator.

QUE-370031 Cannot delete document of type 'Profiles' since it is referenced by another document of type 'Event' through the link 'Event': entity '124600004190012018-02-24'.

Does anyone have any recommendations to resolve this?

Best,

Kristin

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    Best answer by pulkit2304

    knixHaas​

    It seems like you have a customer resource called 'Events' that is linked to Profiles resource in a way that is not allowing you to delete the profiles.

    Please review the links between these resources and set them up per you use case to enable profile deletes.

    Thanks,

    Pulkit

    1 reply

    P
    Adobe Employee
    pulkit2304Adobe EmployeeAccepted solution
    Adobe Employee
    August 15, 2019

    knixHaas​

    It seems like you have a customer resource called 'Events' that is linked to Profiles resource in a way that is not allowing you to delete the profiles.

    Please review the links between these resources and set them up per you use case to enable profile deletes.

    Thanks,

    Pulkit

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