Your achievements

Level 1

0% to

Level 2

Tip /
Sign in

Sign in to Community

to gain points, level up, and earn exciting badges like the new
Bedrock Mission!

Learn more

View all

Sign in to view all badges

The 4th edition of the Campaign Community Lens newsletter is out now!
SOLVED

Creating an audience of unengaged subscribers?

Avatar

Level 1

I am hoping to create an audience of subscribers who have not ever opened any email from us. In trying to build this audience, it looks like I need to select each delivery individually. Is there a way to do this more holistically?

1 Accepted Solution

Avatar

Correct answer by
Level 4

Hi,

You should be able to use the Tracking Log table since it is linked to the profile to identify EM engaged people. If you don't filter by a delivery, then you can identify and include/exclude people ever opened/clicked on any email.

Adobe Campaign Help | Tracking messages

Thanks.

2 Replies

Avatar

Correct answer by
Level 4

Hi,

You should be able to use the Tracking Log table since it is linked to the profile to identify EM engaged people. If you don't filter by a delivery, then you can identify and include/exclude people ever opened/clicked on any email.

Adobe Campaign Help | Tracking messages

Thanks.