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alexb75062655
alexb75062655
Level 2
November 9, 2020
Solved

Configure workflow to send to external API

  • November 9, 2020
  • 1 reply
  • 2422 views

I have a use case where we want to send data to a 3rd party endpoint as part of a workflow, however, it seems like this isn't currently possible. I'm aware of the External API action within workflows but it looks like this is limited to GET requests rather than POST. 

 

Has anyone found a solution for this use case?

Edit to original question: it actually looks like it's the request structure that's the problem. The API endpoint I'm calling is expecting a flat JSON structure, whereas the Post Body Template that's generated is nested

 

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    Best answer by bisswang
    Unfortunately there is no option for changing the structure today. So if any special format is needed, you may indeed to pass it through a formatting service

    1 reply

    DavidKangni
    Community Advisor
    DavidKangniCommunity Advisor
    Community Advisor
    November 9, 2020

    Hi Alex,

     

    You can do both GET and POST using external API. Please refer to some recent posts on that.

    ACS Externa API 

    Thanks,

    David

    David Kangni
      alexb75062655
      alexb75062655Author
      Level 2
      November 9, 2020

      Yes, thanks, I realised that after my original post, hence the edit referring to, what seems to be, a non-editable Post Body Template. Based on the other posts available, it seems that there is no option to change this template structure. I know that I could send the request to my own endpoint, re-format it, and then send it on to the API I'm dealing with but I'm just surprised that there's no option to change the structure within the workflow action.

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