Level 3

Configuration for ACS Email sending

Forum|Forum|6 years ago
July 15, 2019
2 replies
14516 views

Hi,

I am a fresh ACS student and I am following the training videos on the SPP for sending email deliveries, but the email never arrives.
Is there any configuration that I need to do to get that working properly? Or should it be configured by default?

I am using the organization's ACS sandbox, it is not a training instance.

Thanks in advance

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B

bisswang

Adobe Employee

Normally sending should work without further configuration as default config already enables Email server etc.

Does the email show as sent?

What is the status of the delivery logs?

pablo_rosero1

Level 9

Hi ramon.bisswanger ,

Thank you for your helping others, Ramon!

Braullio added some more details.

What other recommendations do we all have for this new user?

Thank you,

Pablo

R

rahulb31017943

Level 2

Thank you pablo.rosero and Ramon

I have contacted the SPP Help Desk for this, it looks like the instance that I have is not configured properly.

Regards.

Hi @braulliosoares

Can you tell exactly what was the issue, since I also facing the same issue and I am also new to ACS, going through ACS adobe tutorial documentation

BraullioSoaresAuthor

Level 3

It shows as sent. There are no errors in the delivery logs.

The anti-spam analysis tool did get some warnings, but I am not sure if it would be a reason to stop the delivery sending.

BraullioSoaresAuthor

Level 3

Also, the status of the sending logs section is pending.

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