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SOLVED

Changing the Tracking URL Category AFTER the delivery was sent out

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Level 2

Hi ACS Community,

I've sent out some emails without editing the Tracking URL Category, which is quite bad for reporting and the manual work needed to cover for the missing categories... Is there any way that ACS can take into consideration Tracking URL Categories added retrospectively (-> after the email was sent out, and the clicks were made)?

Thanks for any insights you might have!

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1 Accepted Solution

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Correct answer by
Employee Advisor

Hi @AndMi

Sadly the underlying entity trckingUrlInfo is not accessible in update mode and since sent deliveries are read-only, I don't see how you can change the category of the links.

Not sure you can in ACS.

Thanks

Denis

View solution in original post

2 Replies

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Correct answer by
Employee Advisor

Hi @AndMi

Sadly the underlying entity trckingUrlInfo is not accessible in update mode and since sent deliveries are read-only, I don't see how you can change the category of the links.

Not sure you can in ACS.

Thanks

Denis

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Level 2

Thanks, Denis! Too bad, although I somewhat expected this would be the case...I'll leave this question open for a bit more, just in case someone would have had the same situation and discovered a trick