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christophert490
February 28, 2018
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Changes to mirror page code

  • February 28, 2018
  • 3 replies
  • 2516 views

Hi,

We have sent out an email with an error in a hyperlink. Although the hyperlink works in the email client version, the hyperlink does not work in the online version.

Basically, the hyperlink is missing a "/".

Is there a way to fix this for the online version after the delivery has been sent?

Thanks in advance.

Regards

Chris

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    Best answer by Adhiyan

    Hello Chris,

    This is possible theoretically to change the URL from the backend even after the delivery is sent. There is a file on the app server which stores the mapping of urls with deliveries. The trick is to identify that file and correct the URL there.

    Steps :

    1>. Convert the delivery primary key to hexadecimal

    2>. Go to the folder \var\<instance_name>\redir\url\2018 and search for the hexadecimal value in step1.

    3>. There will be an XML file like 215dc4.xml (example only) , please open that file and change the URL you need to change and save the file.

    4>. Restart Web and Apache services and when someone now clicks on your email Link , it should go to the modified URL now

    Regards,

    Adhiyan

    3 replies

    R
    Adobe Employee
    ramakattAdobe Employee
    Adobe Employee
    February 28, 2018

    Hi,

    Once the email has been deployed, i do not think we can make any changes.

    Thanks,

    Rajesh

    Adhiyan
    Adobe Employee
    AdhiyanAdobe EmployeeAccepted solution
    Adobe Employee
    February 28, 2018

    Hello Chris,

    This is possible theoretically to change the URL from the backend even after the delivery is sent. There is a file on the app server which stores the mapping of urls with deliveries. The trick is to identify that file and correct the URL there.

    Steps :

    1>. Convert the delivery primary key to hexadecimal

    2>. Go to the folder \var\<instance_name>\redir\url\2018 and search for the hexadecimal value in step1.

    3>. There will be an XML file like 215dc4.xml (example only) , please open that file and change the URL you need to change and save the file.

    4>. Restart Web and Apache services and when someone now clicks on your email Link , it should go to the modified URL now

    Regards,

    Adhiyan

      R
      Adobe Employee
      ramakattAdobe Employee
      Adobe Employee
      March 1, 2018

      Hi Adhiyan,

      This is amazing. Could you please share the screenshots, if available. I know this requires a lot of accesses and permissions to restart the services. But, this will be very useful at times.

      Thanks,

      Rajesh

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