Your achievements

Level 1

0% to

Level 2

Tip /
Sign in

Sign in to Community

to gain points, level up, and earn exciting badges like the new
BedrockMission!

Learn more

View all

Sign in to view all badges

SOLVED

Cannot export tracking overview in any format

julienf3570870
Level 1
Level 1

Hi,

My name is Julien and start using adobe for a client!

I don't know why, but I cannot dowload tracking results from adobe dashboard. It always start then stop the process with two errors.

I have already searched in the forum but I haven't found the answer ( google haven't help me a lot)

Thx for your help,

J

NEOLANE ERRORS.PNG

1 Accepted Solution
shrawans3153003
Correct answer by
Employee
Employee

Hi Julien,

While export the data to local file which option you are choosing, if you are trying with "All(*)" , Please try with specific format i.e "CSV"

1456757_pastedImage_0.png

View solution in original post

5 Replies
kapilsharma0101
Level 4
Level 4

Hi Julien,

Can you please post the complete error message ?

shrawans3153003
Correct answer by
Employee
Employee

Hi Julien,

While export the data to local file which option you are choosing, if you are trying with "All(*)" , Please try with specific format i.e "CSV"

1456757_pastedImage_0.png

View solution in original post

julienf3570870
Level 1
Level 1

THx!

I have tried with .csv and I have got the same trouble,

BUT I tried with "All(*)" and then TEXT delimited colunm and it works... wierd !

Thx a lot !

J.

julienf3570870
Level 1
Level 1

It is realy wierd...Yeserday it was working and today it works on 1/5... Impossible to work with that such of process if  I waste 4 hours per day exporting results 😕

J.