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SOLVED

Can the message center functionality in Adobe also send SMS ?

Jaspreet_Kaur1
Level 3
Level 3

Can the message center functionality in Adobe also send SMS ?

1 Accepted Solution
Vapsy
Correct answer by
Employee
Employee

Hi Jaspreet.Kaur​,

Yes, this is certainly possible. You just need to have the mobile (SMS) package installed on RT instance.

Please check your contract before doing so.

If the instance is hosted by Adobe, we recommend to go for installation of package via support as they will internally liaise with technical operations team who maintain these instance.

Hope this helps.

Regards,

Vipul

View solution in original post

4 Replies
Vapsy
Correct answer by
Employee
Employee

Hi Jaspreet.Kaur​,

Yes, this is certainly possible. You just need to have the mobile (SMS) package installed on RT instance.

Please check your contract before doing so.

If the instance is hosted by Adobe, we recommend to go for installation of package via support as they will internally liaise with technical operations team who maintain these instance.

Hope this helps.

Regards,

Vipul

View solution in original post

Jaspreet_Kaur1
Level 3
Level 3

Thanks Vipul for the information. Do we have any document which I can refer to in this regards?

Vapsy
Employee
Employee

Hi Jaspreet.Kaur​,

You'll have to refer to multiple sections of the official documentation.

General information on SMS functionality is available here.

SMS event for Message Center can be read through from here.

Hope this helps.

Regards,

Vipul Raghav