Can't seem to set the Mobile App on a Push delivery template | Community
Skip to main content
J
JAElliott
Level 2
January 27, 2021
Solved

Can't seem to set the Mobile App on a Push delivery template

  • January 27, 2021
  • 1 reply
  • 1144 views

I'm a bit puzzled. I can't find anywhere to link the Mobile App being targeted to a push delivery template. This option doesn't appear in the template advanced configuration anywhere.

The result of this is that every time one of my users creates a new push message from any push delivery template, they have to manually select the mobile app they're targeting from the dropdown.

I'm sure I'm just missing something. It would be a really odd oversight to not have the functionality to configure this in a template.

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
Best answer by JAElliott

This has been accepted as a bug by Adobe.

 

You can duplicate an OOB push template and configure with mobile app etc.

When you come to use the template to create a push, the Associate a mobile App to a delivery is not inherited from the push template

When you go back to the push template the dropdown has disappeared from the UI

1 reply

J
JAElliottAuthorAccepted solution
Level 2
January 27, 2021

This has been accepted as a bug by Adobe.

 

You can duplicate an OOB push template and configure with mobile app etc.

When you come to use the template to create a push, the Associate a mobile App to a delivery is not inherited from the push template

When you go back to the push template the dropdown has disappeared from the UI

Terms & ConditionsAccessibility statement

Loading footer...