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Calling Adobe Campaign just to send emails

vendimb15716755
Level 4
Level 4

HI

we have a scenario where the html for  the email and the users will be provided by some external system and wants to use the campaign only to send the emails( push).

What is the best approach to do that or if you can point me to the right location.

thanks

4 Replies
Amit_Kumar
Community Advisor
Community Advisor

Hi,

What I was suggesting, is using another service for this purpose. Adobe campaign counts broadlog as a communication sent so if you are using 12 million per week, it will be expensive if you are paying per broadlog entry to Adobe. I would rather use Amazon Simple Email Service (SES) - Cloud Email Sending Service if I don't need personalization capabilities in Adobe campaign.

SES provides better deliverability than Adobe campaign email deliverability.

If you want to use Adobe campaign than you have to configure Message center to process batch events in real time.

As J-Serge, suggested, Go with a dedicated instance MTA (message center) for these communications otherwise, it will impact your server performance.

I would recommend don't use js on your current marketing instance before consulting with Adobe, Probably they need to increase the js memory limit for your instance.

Regards,

Amit.

sidheshwarc5116
Level 3
Level 3

Is there a way to directly import a file (with profile information including email addresses) into Adobe Campaign Standard with Profile data and simply send emails to that list ?

This will be a flat file which is already segmented and no need of suppressions or any other business criteria or reconciliation but needs the workflow to pickup the firstname, email addresses and loyalty ID from the file and personalize it in the creative and send to these email addresses.

Any help is much appreciated.

Thanks

Sid

naveens49375819
Level 2
Level 2

Yes you can, just need to import list using data loading activity and create delivery template where you should configure external file in target mapping. Later you can use this template in your workflow.

Thanks

Naveen

sidheshwarc5116
Level 3
Level 3

Thanks Naveen ,

I really appreciate your response on this.

I was able to resolve an issue of the delivery template because I didn't have the targeting mapping selected to external file. Once I did that and re-ran the workflow (I attached new delivery) the process is just showing as running and never delivering. In the delivery component it says the delivery failed. I have attached the screeenshots of my configurations if those help.Screen Shot 2018-11-09 at 1.15.30 AM.pngScreen Shot 2018-11-09 at 1.15.47 AM.pngScreen Shot 2018-11-09 at 1.16.22 AM.pngScreen Shot 2018-11-09 at 1.17.02 AM.png

naveens49375819
Level 2
Level 2

Could you try with continuous delivery and select recipients as file specified in input event?

sidheshwarc5116
Level 3
Level 3

Thanks Naveen,

I tried both the single send and recurring, unfortunately the delivery is just stucked it never send the email out.

So, here's what I am trying to do. I have this file with these columns

ID, FNAME, LNAME, EMAIL

and I want Adobe Campaign Standard to take this file and send email to these customers directly. Is there any way I can do it, I have heard that standard version can send campaign referencing a file.

Thanks

Sid