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auth2.0 external account Adobe Campaign standard

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Level 2

hi all, 

I am trying to create an auth2.0 external account. 

with the below displayed values. 

the error message i get is :

The connection test to the external server failed.
Wanted to know if any one tried this successfully.
The purpose of this is to get accesstoken by passing in username , password, api key and secret 

 

shivab40639663_0-1632307679607.png

 

1 Accepted Solution

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Correct answer by
Community Advisor

Hi @shivab40639663,

 

If you have followed the external account setup documentation on auth2.0 and still it's not working open a support ticket on this issue.

https://experienceleague.adobe.com/docs/campaign-standard/using/administrating/application-settings/...

Also when i look at the screenshot provided don't see Secure API URL and maybe you have specified that while testing the connection and still it's not working.

 

Thanks!

Thanks, Sathees

View solution in original post

1 Reply

Avatar

Correct answer by
Community Advisor

Hi @shivab40639663,

 

If you have followed the external account setup documentation on auth2.0 and still it's not working open a support ticket on this issue.

https://experienceleague.adobe.com/docs/campaign-standard/using/administrating/application-settings/...

Also when i look at the screenshot provided don't see Secure API URL and maybe you have specified that while testing the connection and still it's not working.

 

Thanks!

Thanks, Sathees