Your achievements

Level 1

0% to

Level 2

Tip /
Sign in

Sign in to Community

to gain points, level up, and earn exciting badges like the new
BedrockMission!

Learn more

View all

Sign in to view all badges

SOLVED

Adobe Campaign Standard SMS

jamesm51099
Level 1
Level 1

Does Adobe Campaign Standard provide an end-to-end solution for sending SMS messages or must the client use a separate 3rd party SMS vendor as the endpoint?

(Thanks in advance for your help. I am new to both SMS sending as well as ACS .. my previous experience is with Campaign Classic email channel)

1 Accepted Solution
Vapsy
Correct answer by
Employee
Employee

Hi jamesm51099,

ACS also is same as ACC when it comes to working with SMS channel.

ACS can only facilitate creation of SMS content and tracking it. Actual sending of SMS is done by a SMS vendor.

Regards,
Vipul

View solution in original post

2 Replies
Vapsy
Correct answer by
Employee
Employee

Hi jamesm51099,

ACS also is same as ACC when it comes to working with SMS channel.

ACS can only facilitate creation of SMS content and tracking it. Actual sending of SMS is done by a SMS vendor.

Regards,
Vipul

View solution in original post

anjalis9208738
Level 2
Level 2

Hi Vipul,

I am trying to understand that what kind of tracking is provided by adobe campaign for SMS channel? SMS open, click?

Thanks in advance!