Adobe Campaign Delivery Problems

Hi Saikat,

Thanks for reaching out. I didn't see the errors come through. What are the error messages you are seeing?

Thanks!

Tacia

Hello Tacia,

I am getting the following error:

failed to connect to the server for the external account 'Email routing using mid-sourcing'(named 'defaultEmailMid').

Can you tell me why I am getting this error and how to resolve it....

Thanks,

Saikat

Hi Saikat,

It looks like the Mid-Sourcing option was activated, but may not be configured properly. There is more information in the documentation here: 

https://docs.campaign.adobe.com/doc/AC6.1/en/INS_Deployment_types_Mid-sourcing_deployment.html

https://docs.campaign.adobe.com/doc/AC6.1/en/INS_Additional_configurations_Mid-sourcing_server.html

Let me know if you have any questions.

Tacia

Hi Tacia,

I tried to configure the Mid-Sourcing Server following the documentation page but could not proceed forward .

If you can kindly help me resolve this , also can you tell me for the email content to get delivered , what are the things I need ??

Thanks,

Saikat.