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ACS Transactional Message - personalization for non English character

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Level 1

The non-English text is sent as a value for field in Realtime Transactional Event. this field is used in the email subject as a personalization value, but  we are seeing gibberish in the email subject sent by that Real-time Event in the actual email..

3 Replies

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Level 9

@senthilgsm  can you try enabling the UTF 8 from the message properties.

 

mmbb110_0-1632407229756.png

 

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Level 1

Hello @mmbb110 ,

 

Yes I have tried that option and it did not work,

 

senthilgsm_1-1632422954627.png

 

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Employee Advisor

You may need to check the API call as default encoding there is not UTF8

Ensure to include following header Content-type: application/json; charset=utf-8