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eveline8
eveline8
Level 4
May 27, 2019

ACS - Organizational Units tree

  • May 27, 2019
  • 1 reply
  • 19006 views

Hi,

I need help about creation of organizational units.

I have to create a really complicated combination of different brands (5 different brands for example brands A, B, C, D, E) for some specific fields.

The fields are:

- newsletter subscription for the 5 different brands

- account subscription for the 5 different brands

- brands purchased for the 5 different brands

- first registration brand for the 5 different brands.

Profiles may have all the different fields for each brands except for the field "First Registration".

For example:

John has newsletter subscription A, newsletter subscription B, newsletter subscription C, newsletter subscription D, newsletter subscription E, account subscription A, account subscription B, account subscription C, account subscription D, account subscription E, brands purchased A, brands purchased B, brands purchased C, brands purchased D, brands purchased E and first registration A.

So the combination will be: A-B-C-D-E-A-B-C-D-E-A-B-C-D-E-A

I can simplify the combination as A-B-C-D-E

If a brand repeats itself several times I can only count it once (for example C-C-A-B-A -> C-A-B)

The field First Registration can be valorize only 1 time  so I can choose this for the first parent organization unit, after "All".

Then I have to classify the other combinations of brands but I can't associate a child organizational unit to different parent units.

Has anyone already created such a complicated classification?

I attach a tree of these combinations.

Thanks,

E.

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    1 reply

    A
    AbdulZa
    Level 3
    May 27, 2019

    Hi,

    This is very interesting question. I have a similar question.

    From my experience, once the organization unit (representing brand in your case) is added to the profile, the profile table becomes a brand-individual or brand-account level table. That means, the organization unit/individual is the natural key for this table and as a result all additional attributes such as registration, recency, etc. are kept/stored on that new level.

    Access to the profiles under each org unit is managed by the ACS application. You have to be careful in how you setup the security groups.

    Thanks.

      eveline8
      eveline8Author
      Level 4
      May 28, 2019

      Hi,

      I understand your solution but in my case there are single brands and combinations of brand.

      I'm thinking that I could simplify the tree like this:

      and put all the combinations of brands in the same line.

      My question is:

      I set the org unit A in the workflow 123.

      I insert a user (not a profile) in 2 security groups (A and A+B).

      I set the different org units to the profiles

      Can the user see in the query of the workflow 123 with org unit A, the profiles with org unit A+B?

      Thanks,

      E.

        eveline8
        eveline8Author
        Level 4
        May 29, 2019

        No, that won't work.

        A user can be only in 1 distinct org unit which is dynamically determined.

        If in your case they are in A+B, they can't login anymore

        Adobe Campaign Help | Managing groups and users

        If a user is in several groups:

            The roles of the different groups are cumulated. Here, users are in two different groups: one that will act on roles the other on units.

            It is the unit that is the highest in the hierarchy that will be used (see example in the Organizational units section).

            The user will no longer be able to connect if units have the same equivalent level and are in parallel branches in the hierarchy.


        Hi,

        thanks for the information.

        I think that: The user will no longer be able to connect if units have the same equivalent level and are in parallel branches in the hierarchy

        is very ristrictive.

        My user must see the profiles of 2 different organizational unit.

        Do you have any idea how to solve my problem in another way?

        Thanks

        E.

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