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EDMOND_Kevin
EDMOND_Kevin
Level 2
March 21, 2019
Solved

[ACS] Extending Broadlog

  • March 21, 2019
  • 4 replies
  • 6418 views

Hello.

Quick question :

How can we extend the broadlog in adobe Campaign Standard.

My customer need to save one information in the broadlog (current segmentation of the customer).

Any idea of how we can do it (or should we ask techOps)

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    Best answer by bisswang

    Hi,

    unfortunately this is currently not possible from within ACS.

    You can only store following fields in the broadlog:

    * Fields from Profile

    * Segment Code field in workflow

    Both is done by creating a resource extension on Profile.

    Other values in the workflow (e.g. fields calculated other than segment code) can't be used.

    4 replies

    El_Loco
    El_Loco
    Level 5
    March 21, 2019

    Hi Kevin,

    Can you give an example of exactly what you are trying to achieve?

      EDMOND_Kevin
      EDMOND_KevinAuthor
      Level 2
      March 21, 2019

      Hello.

      Thank you for the message

      the simple case will be :

      the target will be segmented with several criteria.

      We will enrich the workflow (targetData) with a new  field (let's call it targetData/@lot)

      (This field is really calculated in the worklow)

      We need to save this field in the broadlog so we we can follow the customer behavior for the next step.

      To sum up :

           we need a new field on the broadlogRCp table called : lot

           this field will be filled up with the targetData/@lot coming from the workflow

      Thank you.

      B
      Adobe Employee
      bisswangAdobe EmployeeAccepted solution
      Adobe Employee
      March 21, 2019

      Hi,

      unfortunately this is currently not possible from within ACS.

      You can only store following fields in the broadlog:

      * Fields from Profile

      * Segment Code field in workflow

      Both is done by creating a resource extension on Profile.

      Other values in the workflow (e.g. fields calculated other than segment code) can't be used.

        EDMOND_Kevin
        EDMOND_KevinAuthor
        Level 2
        March 22, 2019

        Hello.

        Thanks Ramon

        i was kinda afraid of that.

        i will have to find another way  for my problem.

        i will use another table to store the data and update it in every workflow then

        Thank you again for the quick replies

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