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SOLVED

ACS - Export device (or user agent) of open

LiviaD1
Level 2
Level 2

Hi all,

is there a way to export, through a workflow and an extract file, the device (or the user agent of the device) used by the profile to open the delivery?

I know that this information is available in reports, but I need this data at profile level, and not aggregate level.

 

Thanks

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1 Accepted Solution
ramon_bisswanger
Correct answer by
Employee
Employee

The user agent information is not available via the User Interface to be exported.

Technically, it's stored in the DB and should be feasible to be exported, but this is not officially supported.

View solution in original post

5 Replies
ramon_bisswanger
Correct answer by
Employee
Employee

The user agent information is not available via the User Interface to be exported.

Technically, it's stored in the DB and should be feasible to be exported, but this is not officially supported.

View solution in original post

LiviaD1
Level 2
Level 2
Hi @ramon_bisswanger, thank you. So there is no way to export this information, ...neither through API?
ramon_bisswanger
Employee
Employee
You could analyze the data schemas and "manually" build a path to fetch the information but that's not officially supported and may stop working in the future.