Your achievements

Level 1

0% to

Level 2

Tip /
Sign in

Sign in to Community

to gain points, level up, and earn exciting badges like the new
Bedrock Mission!

Learn more

View all

Sign in to view all badges

The 4th edition of the Campaign Community Lens newsletter is out now!
SOLVED

[ACS] Can\'t change copied template setting

Avatar

Level 3

Hi everyone,

I'm using Adobe Campaign Sandbox and trying to duplicate template.

However, I can't change the copied template label name and brand...etc..

When I clicked save, the following alert was shown. But I'm already the administrator of ACS.

How could I check this problem?  Is that means we didn't have the function license in the sandbox?  Thanks.

1288836_pastedImage_0.png

1 Accepted Solution

Avatar

Correct answer by
Employee Advisor

Hi Han,

It could be related to the rights provided to you as this is a training environment and might be used by other teams. So the instance hosting team doesn't want you to change something accidentally.

You can reach out to spphelp@adobe.com with your query and they will look into the issue.

Regards,
Vipul

View solution in original post

2 Replies

Avatar

Correct answer by
Employee Advisor

Hi Han,

It could be related to the rights provided to you as this is a training environment and might be used by other teams. So the instance hosting team doesn't want you to change something accidentally.

You can reach out to spphelp@adobe.com with your query and they will look into the issue.

Regards,
Vipul

The ultimate experience is back.

Join us in Vegas to build skills, learn from the world's top brands, and be inspired.

Register Now