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SOLVED

[ACS] Can't change copied template setting

han_ting
Level 3
Level 3

Hi everyone,

I'm using Adobe Campaign Sandbox and trying to duplicate template.

However, I can't change the copied template label name and brand...etc..

When I clicked save, the following alert was shown. But I'm already the administrator of ACS.

How could I check this problem?  Is that means we didn't have the function license in the sandbox?  Thanks.

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1 Accepted Solution
Vapsy
Correct answer by
Employee
Employee

Hi Han,

It could be related to the rights provided to you as this is a training environment and might be used by other teams. So the instance hosting team doesn't want you to change something accidentally.

You can reach out to spphelp@adobe.com with your query and they will look into the issue.

Regards,
Vipul

View solution in original post

2 Replies
Vapsy
Correct answer by
Employee
Employee

Hi Han,

It could be related to the rights provided to you as this is a training environment and might be used by other teams. So the instance hosting team doesn't want you to change something accidentally.

You can reach out to spphelp@adobe.com with your query and they will look into the issue.

Regards,
Vipul

View solution in original post

han_ting
Level 3
Level 3

Hi Vipul,

Ok, I see.

Thanks for your help.

Regards,

Han