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Anita_punmiya
Anita_punmiya
Level 5
April 1, 2019

Webapp form :Log Response Not working

  • April 1, 2019
  • 4 replies
  • 9243 views

Hi,

I am unable to track the responses in Web App form even when the log responses option is checked in the properties of the page.

What cab be the reason?

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    4 replies

    geoffreyl240454
    geoffreyl240454
    Level 3
    April 1, 2019

    Hi Anita,

    Did you choose the log responses Library after option checked?

    Did you re-publish the webApp after the modifications?

    Thanks,

    Geoffrey.

    Anita_punmiya
    Anita_punmiyaAuthor
    Level 5
    April 1, 2019

    Hi Geoffrey,

    Thank you for your response .

    Yes I did republish the web app but can you please help me with the path where to check the log response Library after selecting from the properties ?

    Regards,

    Anita

    Sent from my iPhone

    geoffreyl240454
    geoffreyl240454
    Level 3
    April 1, 2019

    You're welcome Anita,

    After tick the "Log responses" field, you must have the "Library" field displayed in the "Properties" form:

    Thanks,

    Geoffrey.

    Florian_Courgey
    Florian_Courgey
    Level 4
    April 1, 2019

    Hi,

    You may also need to add a "Storage" activity, after the page:

    Kind regards

      geoffreyl240454
      geoffreyl240454
      Level 3
      April 2, 2019

      Hi Anita,

      All seems good.

      Is it possible for you to provide a package of the Web Application in order to control the settings?

      Thanks,

      Geoffrey.

        Anita_punmiya
        Anita_punmiyaAuthor
        Level 5
        April 2, 2019

        Ho Geoffrey,

        Well, its difficult to provide the package but do you mind telling me what exactly to check in and I can follow the same?

        Regards,

        Anita

        geoffreyl240454
        geoffreyl240454
        Level 3
        April 8, 2019

        Hi Geoffrey,

        The issue is same across the different instances not just with one.

        I replicated the web app in another instance but it did not work either.

        Regards,
        Anita


        Hi Anita,

        Could you please run a test with the debug mode in order to display the context, control if the value to store are there and if there is any error?

        Feel free to put a screenshot of the web application context for control of it.

        Many thanks,

        Geoffrey.

          Venu_Reddy
          Venu_Reddy
          Level 6
          April 10, 2019

          Hi anitap82640902​,

          When the form is displayed via a URL with the _uuid parameter, the value of the origin parameter is forced to Adobe Campaign.

          _uuid enables form viewing before publication and error tracking. This parameter is for internal use (creation and debug): when you access the Web form via this URL, the records created aren't taken into account in the tracking (reports). The origin is forced to the Adobe Campaign value.

          It is used with the _preview parameters and/or _debug:

          _preview to display the last saved version. This parameter must be used in the test phase only.

          _debug to display the trace of the data input or calculated in the pages of the form. This is used to obtain more information about errors, including once the form has been published.

          Regards,

          Venu

            Anita_punmiya
            Anita_punmiyaAuthor
            Level 5
            April 11, 2019

            Thanks Venu for the detailed info.

            Regards,

            Anita

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