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vaidehig2773360
December 6, 2018

Split activity -complementary set is not working correct

  • December 6, 2018
  • 2 replies
  • 12518 views

Hello

I have a problem with my split activity in adobe campaign classic

The issue is the complement set of split activity is not giving the results,it always gives the total number records passed to the split activity in the workflow

I am sharing my screen captures  here

I am looking forward someone's help resolving this issue.

Thanks

Vaidehi

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2 replies

Jean-Serge_Biro
December 7, 2018

Hi Vaidehi,

You forgot to define the sort criteria (order by), please select a field of your filtering dimension.

Regards

J-Serge

vaidehig2773360
December 9, 2018

Hello J-Serge

I have selected the field of my filtering dimension, still it is not giving the right complementary set.

December 19, 2018

I'm having the exact same problem.    I have a split following another split.   No matter what I seem to do though, the matches go down one path, but the complement still has all of the records.   For example:

Split 1:  Matches 10,000 records

Split 2:  Matches 1,000 records, but the complement still has 10,000 records

Settings for my account type split


I Had the same problem also.

Found out that if there is no primary key in the inbound temp table then the complement is not working correctly.

So I needed to use one of two options:

1. keep a key field in the temporary table.

2. Adding another transition to the split and specify the complement rule instead of using the complement.
for example if the split is for 'age >18' then instead of using complement, add another out transition to the split specifying 'age<18' (and remove the check box from the complement)

Jean-Serge_Biro
December 10, 2018

Sorry Vaidehig if your criteria to select comes from the external data source, so it is the 3rd choice radio button that you must choose.