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SMS template - How to use the URL option

nadia_maciulis

30-07-2019

Hello,

I'm trying to enter a hyperlink in SMS template. I see a URL option under Personalization, when I select include option. I click on URL option:

<%@ include file ='<URL of file to include>' %>

I tried entering:

<%@ include file ='<http://www.google.com>' %>

When I publish the template, I get an error. I'm suspecting the above is not correct. Any thoughts? Help?

Replies

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nadia_maciulis

31-07-2019

Hi Jon,

I tried the above but when I try publishing the template I get the following error:

'XSV - 350122 An error occurred and the process has been stopped'

any idea?

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nadia_maciulis

20-08-2019

Jon,

SMS template have only Text not HTML hence the issue to enter a hyperlink. I would have to type in the url and that works.

Thanks!