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SMS template - How to use the URL option


Level 2


I'm trying to enter a hyperlink in SMS template. I see a URL option under Personalization, when I select include option. I click on URL option:

<%@ include file ='<URL of file to include>' %>

I tried entering:

<%@ include file ='<>' %>

When I publish the template, I get an error. I'm suspecting the above is not correct. Any thoughts? Help?

5 Replies


Community Advisor


<%@ include file ='' %> (no brackets).




Level 2

Hi Jon,

I tried the above but when I try publishing the template I get the following error:

'XSV - 350122 An error occurred and the process has been stopped'

any idea?


Level 2


SMS template have only Text not HTML hence the issue to enter a hyperlink. I would have to type in the url and that works.



Level 10

Hi Jonathon,

Thanks for all the help! Any ideas on this?

Thanks again!