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referencing javascript library in personalized block issue with delivery template

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vendimb15716755

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vendimb15716755

vendimb15716755

09-11-2019

HI

I am calling a javascript library into personalized block to do some URL parameter encryptions. That works fine when I preview the delivery template ( personalization) but when i try to use the delivery template to send out email fails with this error

JST -#ID# the result of the formula for the '<%LoadLibrary('URL in the '#ID#' delivery action is not valid . JST-#ID# failed to replace tracked URLs (content htmlContent)

this is the javascript on the personalized block

<%

  loadLibrary("wp:base64.js");

  var _email= recipient.email;

  var _id = recipient.id;

  var url = "id=" + _id + "&email=" + _email;

var main_url = "https://preferencestest.test.com";

%>

<%=main_url %>/Preferences/OptDown?params=<%=escapeUrl(Base64.encode(url))%>

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Jyoti_Y

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Jyoti_Y

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Jyoti_Y
MVP

12-11-2019

You could try something like this:

<%

var _email= recipient.email;

  var _id = recipient.id;

  var url = "id=" + _id + "&email=" + _email;

var buffer = new MemoryBuffer();

  buffer.fromString(url);

var encryptedString= buffer.toBase64();

%>

<%=main_url %>/Preferences/OptDown?params=<%=encryptedString%>

Thanks.

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vendimb15716755

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vendimb15716755

vendimb15716755

12-11-2019

I still get the same issue . it complains on Tracking URL

Error_Email.png

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Jyoti_Y

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Jyoti_Y

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Jyoti_Y
MVP

12-11-2019

Hi,

Please share your tracking URL you have specified in your delivery.

Code shared above is correct, it is working fine for me.

Thanks.

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vendimb15716755

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vendimb15716755

vendimb15716755

12-11-2019

here is the link for unsubscribe and the image with tracking URL on delivery template

<a href="<%@ include view='wpKADUnsubscribeUrl'%>" name="HTML_preference_link" _label="HTML_preference_link" _type="optout" target="_blank" style="-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;color: #C41230;text-decoration: none;font-weight: normal;">  Unsubscribe  </a>

tracking.png

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prasannakumarmarru

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prasannakumarmarru

prasannakumarmarru

13-11-2019

Hi,

Try this in personalization block-

<%

  loadLibrary("wp:base64.js");

  var _email= recipient.email;

  var _id = recipient.id;

%>

Preferences/OptDown?params=<%=escapeUrl(Base64.encode(url))%>

Content as-

<a href=https://preferencestest.test.com/"<%@ include view='wpKADUnsubscribeUrl'%>" name="HTML_preference_link" _label="HTML_preference_link" _type="optout" target="_blank" style="-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;color: #C41230;text-decoration: none;font-weight: normal;">  Unsubscribe  </a>

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MarcelSzimonisz

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MarcelSzimonisz

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MarcelSzimonisz
MVP

13-11-2019

Hello vendimb15716755​,

Check how is the pair 'MirrorPageUr, MirrorPagel' made in personalization blocks.

Marcel

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vendimb15716755

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vendimb15716755

vendimb15716755

13-11-2019

HI @prasanna

it still have a problem if I enable tracking. it doesnt like any of the javascript variable. Not sure why it works fine on preview but the tracking URL breaks the delivery

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prasannakumarmarru

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prasannakumarmarru

prasannakumarmarru

14-11-2019

Have you enabled it or disabled? Try disabling it and see. Then we can identify if that is an issue with tracking or without. The error is saying that it is failed to replace tracked urls. If this is not working even after disabling the tracking , probably raise a support ticket and we can guide you there.

Thanks!

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vendimb15716755

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vendimb15716755

vendimb15716755

14-11-2019

yes I tried and is working. When I disable the tracking it works. I want to do the tracking though as we need to get the clicks tracked.