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Level 2
February 20, 2019

interim results count not shown

  • February 20, 2019
  • 1 reply
  • 11451 views

In my Adobe Campaign environment, the count of results between 2 activities is not shown even when the “display progression information” is enabled/turned on. Anyone faced this issue and resolved? Does it have any connection with the user permission?

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1 reply

Venu_Reddy
Level 6
February 20, 2019

Hello,

The Keep the result of interim populations between two executions option must only be used in development phases, but never for an environment in production.

The interim populations are automatically purged once their retention deadline has been reached. This deadline is specified in the workflow properties Execution tab.

Regards,

Venu

Level 2
February 20, 2019

Hi Venu

Thanks for the reply. If I am correct, the option that you mentioned is to show the results of the display target and does not have any relevance to show the output count of records. Correct me if I am wrong. Yes this option is not normally kept in the production mode and enabled only for debugging/development purpose.

Kindly see the picture below. When the display progress information is turned on it shows the count (here 465). If it is turned off  it does not show the results count.  The results count are shown even if the option you mentioned is not selected.  The screenshot shown below is just for the explanation and not from the actual environment,

Level 2
March 1, 2019

Hello,

Are you sure that you are able to see the results under preview tab post segmentation in an Query activity.

     If you are not able to see the results in preview then the issue is either with the segmentation in criteria else the data is not      available.

     And also let us know what you are trying to query (For eg: trying to get how many recipients are there in Recipient schema by using      profile id to segregate).

Thanks,

Venu


Yes I could see the results under preview tab. The records count details are shown in the journal tab but not in the edit tab which is what is puzzling me