How to Re-Submit Content in Delivery after it is Rejected | Community
Skip to main content
Level 6
November 20, 2019

How to Re-Submit Content in Delivery after it is Rejected

  • November 20, 2019
  • 1 reply
  • 4219 views

Hello Folks,

I have enabled Proof Sending, Content Approval for our Campaign. When it ran, I received Proof first followed by Content Approval Notification. However, when i checked content, it is not appropriate and I rejected the Content straightaway.

I received a confirmation too that Delivery Content is Rejected. Now I edited my content and tried to Submit Content from Dashboard (As only Campaign Assignee / Manager can Submit Content, I kept myself as Assignee) But encountering below error.

Not sure, what went wrong. But our expectation is on click of submit content, it should go via Normal process i.e., Receive a Proof, Content Approval notification and based on action taken by user it should send our final emails.

PS: Content here is from AEM. Since this didn't worked and workflow halted at the Delivery, we have to restart the campaign workflow and process it manually.

Quick help is appreciated!

Regards,

Sri Bhargav

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.

1 reply

Jonathon_wodnicki
Community Advisor
Community Advisor
November 21, 2019

Hi,

You can reset the status flags on the delivery with Mass update, though I usually just copy the failed delivery and send that.

Thanks,

-Jon

Level 6
November 24, 2019

Thanks Jon!