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AndyNicolaides
Level 2
April 3, 2018

Exclude ReturnPath seeds from reports

  • April 3, 2018
  • 2 replies
  • 13089 views

Hi all,

Does anyone know if it's possible to exclude seed email addresses (in particular a long list of Return Path seeds) from Adobe Campaign out of the box reports? I know they aren't included in open / click stats etc. but they are included in recipient numbers etc. which is less than ideal for smaller campaigns.

is this possible?

Thanks in advance.

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2 replies

A
AndyNicolaidesAuthor
Level 2
April 9, 2018

I assume this isn't possible then?

florentlb
florentlb
Level 10
April 19, 2018

Hi Andy,

Not sure about that since the default tracking indicator report is based on all tracking data (and not specifically on recipients tracking data).

I've tried duplicating this report to try a few things but with no success. That said, I'm not the ultimate expert in Classic reports, so you may have more chances than me. Have you tried that way?

I will investigate more on my side as well

Florent

A
AndyNicolaidesAuthor
Level 2
June 4, 2018

Hi Florent,

Apologies for the late reply, I wasn't notified of your response.

Unfortunately, no, I never did find a solution to this issue.

Kind regards,

Andy

Marcel_Szimonisz
Community Advisor
Marcel_SzimoniszCommunity Advisor
Community Advisor
June 6, 2018

Hello AndyNicolaides​,

you will have to change the queries in all reports involved. e.g. succes change for success excluding seed addresses.

Fields you can possibly use:

Number of success without seeds you can find under delivery -> indicators -> @successWithoutSeeds

Also under delivery -> parameters -> @seedProcessed

So when you amend all reports where you basically substract this number from every field needed you should get indicators without seeds.

Or you can do following in your reports --> success  - (success - successWithoutSeeds)

PS: check also if the RP seeds are not bounced

Marcel

Gaurang-1
Gaurang-1
Level 9
July 4, 2018

Hi Andy,

Were you able to find something relevant for your query here?

Gaurang

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