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Error while exporting report in excel format

amritprakash
Employee
Employee

I am encountering an error while trying to export a report built on cubes in excel format , are we missing any library(libreoffice is installed) or any other configuration?

Reference doc: Creating indicators

Screenshot 2019-09-12 at 8.58.12 PM.pngScreenshot 2019-09-12 at 8.58.16 PM.png

7 Replies
Jonathon_wodnicki
Community Advisor
Community Advisor

Hi,

Check that LibreOffice's path is set in the Campaign user's env.

E.g. for Windows, the var could be: OOO_BASIS_INSTALL_DIR="C:\Program Files (x86)\LibreOffice 5\"

Thanks,

-Jon

kapilKochar
Community Advisor
Community Advisor

Hi ,

Please refer Installing packages and check

Environment variables section for more details.

Thanks,

Kapil

kapilKochar
Community Advisor
Community Advisor

Hi,

1. Don't you have any errors in the web.log file about this report?

2. can you please check other export options like PDF,office. Is error same for PDF as well?

3. I am assuming OpenOffice installed on the frontal web server and  applicative server as well? Is that correct?

-Kapil

amritprakash
Employee
Employee

Hi Kapil,

No errors in the log, PDF is working fine. Yes open office is installed.

samirn3178334
Level 2
Level 2

Bonjour;

 

Avez-vous trouvé une solution, car je rencontre le même problème !

 

Merci