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Delivery Tracking and Images

jael39132526

03-08-2018

In a delivery, if I select the "Tracking and Images" function to troubleshoot and configure tracking and images in a delivery:

trackingandimages.png

There are two images in our delivery with "Not yet online" notices:

Notyetonline.png

These images, instead of it being served from the server (http:server.com/image.jpg), is served from Adobe cache (mid-prod2-t.adobe-campaign.com/res/img), even though the image links are live and can be served from the http:server.com/image.jpg path.

Why does Adobe replace and redirect the image URL link to the image in Adobe's cache?

What does "Notyetonline" notice mean and how can I correct it?

Replies

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pablo_rosero1

30-11-2018

Hi Jae,

I believe you are answering your own question here Make sure the images are rendering directly from the server were they were uploaded and not a temp cache. This helps confirm if images are properly hosted somewhere.

Hope this helps!

All the best,

Pablo