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Control group in Delivery (actions)

jéssicam9814840

28-05-2018

Hi,

I need help for understand one the functionality.

We need put the delivery in flow, we have 3 options the deliveries:

  1. In tab “deliveries”, select “Email Delivery”
    • 1496927_pastedImage_6.png
  2. In tab “deliveries”, select “Recurring Delivery”
    • 1496928_pastedImage_8.png
  3. In tab “actions”, select “Delivery”
    • 1496929_pastedImage_10.png

The option 1 and 2, I can use the control group, but the option 3 I cannot use this functionality.

It is possible use this functionality whit the option 3 (“Delivery”)?

Thanks,

Jéssica

Replies

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Vapsy

Employee

30-05-2018

Hi Jéssica

Option 3 is Delivery Control which is not an actual delivery in itself, but is used to control some other delivery created as part of this workflow.

Imagine you have a use case to send out a delivery, wait for 10 hours and then pause the delivery sending. Later resume it again on the next day at 9 AM.

So you can use a delivery activity of type option 1or 2 and then apply wait activity of 10 hours. Follow this one with Delivery control activity (option 3) and you can pause the already running delivery.

Hope this helps.

Regards,

Vipul

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jéssicam9814840

30-05-2018

Hi Vipul,

Right, I got it.

Thinking of another situation.

I need use this Delivery, because my HTML comes by integration, and I can use only this functionality, shown below:

1498451_pastedImage_0.png

But this "Delivery" only works wish "Delivery Control", right?

In this scenario, I can use the functionality with Control Group?

Thanks for help,

Jéssica

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Vapsy

Employee

31-05-2018

Hi Jessica,

Yes this activity which you have highlighted now is used to pick an existing template and then use it to create a delivery on the fly.

If you configure control group on the template itself you should be able to make use of it.

Regards,

Vipul

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jéssicam9814840

01-06-2018

Hi Vipul,

I also thought of that solution, but when create a delivery in home, as follows:

1499612_pastedImage_0.png

1499613_pastedImage_1.png

1499616_pastedImage_4.png

The option “Control Group” not appear:

1499617_pastedImage_5.png

Am I doing any wrong step?

Thanks,

Jéssica

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jéssicam9814840

05-07-2018

Hi Gaurang,

I was find the other solution for this problem.

But I think this is a feature of the tool.

We can not put the control group in this delivery.

Thanks you for your concern.

Jéssica