Control group in Delivery (actions) | Community
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jéssicam9814840
jéssicam9814840
Level 2
May 28, 2018

Control group in Delivery (actions)

  • May 28, 2018
  • 1 reply
  • 4874 views

Hi,

I need help for understand one the functionality.

We need put the delivery in flow, we have 3 options the deliveries:

  1. In tab “deliveries”, select “Email Delivery”
  2. In tab “deliveries”, select “Recurring Delivery”
  3. In tab “actions”, select “Delivery”

The option 1 and 2, I can use the control group, but the option 3 I cannot use this functionality.

It is possible use this functionality whit the option 3 (“Delivery”)?

Thanks,

Jéssica

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    1 reply

    vraghav
    Adobe Employee
    vraghavAdobe Employee
    Adobe Employee
    May 30, 2018

    Hi Jéssica

    Option 3 is Delivery Control which is not an actual delivery in itself, but is used to control some other delivery created as part of this workflow.

    Imagine you have a use case to send out a delivery, wait for 10 hours and then pause the delivery sending. Later resume it again on the next day at 9 AM.

    So you can use a delivery activity of type option 1or 2 and then apply wait activity of 10 hours. Follow this one with Delivery control activity (option 3) and you can pause the already running delivery.

    Hope this helps.

    Regards,

    Vipul

    jéssicam9814840
    jéssicam9814840Author
    Level 2
    May 30, 2018

    Hi Vipul,

    Right, I got it.

    Thinking of another situation.

    I need use this Delivery, because my HTML comes by integration, and I can use only this functionality, shown below:

    But this "Delivery" only works wish "Delivery Control", right?

    In this scenario, I can use the functionality with Control Group?

    Thanks for help,

    Jéssica

    jéssicam9814840
    jéssicam9814840Author
    Level 2
    June 1, 2018

    Hi Jessica,

    Yes this activity which you have highlighted now is used to pick an existing template and then use it to create a delivery on the fly.

    If you configure control group on the template itself you should be able to make use of it.

    Regards,

    Vipul


    Hi Vipul,

    I also thought of that solution, but when create a delivery in home, as follows:

    The option “Control Group” not appear:

    Am I doing any wrong step?

    Thanks,

    Jéssica

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