Control group in Delivery (actions)

[jéssicam9814840]

Hi,

I need help for understand one the functionality.

We need put the delivery in flow, we have 3 options the deliveries:

1. In tab “deliveries”, select “Email Delivery”
   • 
2. In tab “deliveries”, select “Recurring Delivery”
   • 
3. In tab “actions”, select “Delivery”
   • 

The option 1 and 2, I can use the control group, but the option 3 I cannot use this functionality.

It is possible use this functionality whit the option 3 (“Delivery”)?

Thanks,

Jéssica

[Vipul_Raghav]

Hi Jéssica

Option 3 is Delivery Control which is not an actual delivery in itself, but is used to control some other delivery created as part of this workflow.

Imagine you have a use case to send out a delivery, wait for 10 hours and then pause the delivery sending. Later resume it again on the next day at 9 AM.

So you can use a delivery activity of type option 1or 2 and then apply wait activity of 10 hours. Follow this one with Delivery control activity (option 3) and you can pause the already running delivery.

Hope this helps.

Regards,

Vipul

[jéssicam9814840]

Hi Vipul,

Right, I got it.

Thinking of another situation.

I need use this Delivery, because my HTML comes by integration, and I can use only this functionality, shown below:

But this "Delivery" only works wish "Delivery Control", right?

In this scenario, I can use the functionality with Control Group?

Thanks for help,

Jéssica

[Vipul_Raghav]

Hi Jessica,

Yes this activity which you have highlighted now is used to pick an existing template and then use it to create a delivery on the fly.

If you configure control group on the template itself you should be able to make use of it.

Regards,

Vipul

[jéssicam9814840]

Hi Vipul,

I also thought of that solution, but when create a delivery in home, as follows:

The option “Control Group” not appear:

Am I doing any wrong step?

Thanks,

Jéssica

[Gaurang]

Hi Jessica,

Were you able to find something relevant for your query here?

Thanks,

Gaurang

[jéssicam9814840]

Hi Gaurang,

I was find the other solution for this problem.

But I think this is a feature of the tool.

We can not put the control group in this delivery.

Thanks you for your concern.

Jéssica