☕[Adobe Campaign Community Q&A Coffee Break] 5th Aug, 8am PT: Juergen Naeckel, Principal Technical Architect☕ | Community
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Sukrity_Wadhwa
Community Manager
Community Manager
July 26, 2021

☕[Adobe Campaign Community Q&A Coffee Break] 5th Aug, 8am PT: Juergen Naeckel, Principal Technical Architect☕

  • July 26, 2021
  • 5 replies
  • 3276 views

Join us for our next Adobe Campaign Community Q&A Coffee Break, on Thursday, August 5th, 2021 @ 8am PT

 

Register here for this Adobe Campaign Community Q&A Coffee Break.

 

We'll be joined by Juergen Naeckel aka @juergenna, Principal Technical Architect for Adobe Campaignwho will be signed in here to the Adobe Campaign Community to chat directly with you on this thread to take your Adobe Campaign questions pertaining to his areas of expertise: 

  • Leveling up with Adobe Campaign -
    • Simple to complex workflows
    • Personalization
    • Email design best practices
    • Monitoring and reporting

REQUIREMENTS TO PARTICIPATE 

  1. Must be signed in to the Community during the 1-hour period 
  2. Must post a Question about Adobe Campaign Coffee Break topic on this thread
  3. Think of this as the Adobe Campaign Community equivalent of an AMA, (“Ask Me Anything”), and bring your best speed-typing game

INSTRUCTIONS

  1. Click the blue “Reply” button at the bottom right corner of this post
  2. Begin your Question with @juergenna 
  3. When exchanging messages with Juergen about your specific question, be sure to use the editor’s "QUOTE" button, which will indicate which post you're replying to, and will help contain your conversation with Juergen

 

Juergen is a Principal Technical Architect for Adobe Campaign, working with the product since over 12 years. He has a profound understanding of the architecture of the product with expertise in the design of the DB landscape and application processes, along with deep understanding of simple to complex workflows, email design best practices, monitoring and reporting in Campaign.  

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.

5 replies

Adobe Employee
August 5, 2021

Hello everybody.  Welcome to the coffee break.

August 5, 2021

@juergenna I don't have a question at the moment. 

Sukrity_Wadhwa
Community Manager
Community Manager
August 5, 2021

Hey @kgraves1, Welcome to the Coffee Break!

No worries if you don't have a question at the moment, just feel free to hang around and let us know whenever you do want to ask something. 🙂

Sukrity Wadhwa
Level 2
August 5, 2021

Hi @juergenna,

It would be great if you could share some information about active profiles. How are they counted in Campaign and please feel free to elaborate on any best practices. 
Regards,
TG

Adobe Employee
August 5, 2021

@tg207 A profile is considered active if the profile has been targeted or communicated with in the past 12 months via any channel. You can find more details here https://experienceleague.adobe.com/docs/campaign-classic/using/getting-started/profile-management/about-profiles.html?lang=en#active-profiles

 

Adobe Employee
August 5, 2021

@maheshkaila wrote:

@tg207 A profile is considered active if the profile has been targeted or communicated with in the past 12 months via any channel. You can find more details here https://experienceleague.adobe.com/docs/campaign-classic/using/getting-started/profile-management/about-profiles.html?lang=en#active-profiles

 


True enough, I should have stated this.  Anybody being contacted in the last 12 months.  Thank you Mahesh.

Sukrity_Wadhwa
Community Manager
Community Manager
August 5, 2021

Hi @juergenna, Thanks for taking the time to answer our questions today!

This question was originally posted by Community member @jordanphoenix :

“ I created a custom background image, 800x600, saved as .png. Then I navigated to images in ACC, clicked "new", then tried to import. If someone has a screenshot to share showing how you upload a new image file for this custom background, I'd appreciate it. I'm doing something wrong because the uploaded file is not working. "

https://experienceleaguecommunities.adobe.com/t5/adobe-campaign-classic-questions/custom-background-image-for-workflows/qaq-p/381807

Sukrity Wadhwa
Adobe Employee
August 5, 2021

@sukrity_wadhwa wrote:

Hi @juergenna, Thanks for taking the time to answer our questions today!

This question was originally posted by Community member @jordanphoenix :

“ I created a custom background image, 800x600, saved as .png. Then I navigated to images in ACC, clicked "new", then tried to import. If someone has a screenshot to share showing how you upload a new image file for this custom background, I'd appreciate it. I'm doing something wrong because the uploaded file is not working. "

https://experienceleaguecommunities.adobe.com/t5/adobe-campaign-classic-questions/custom-background-image-for-workflows/qaq-p/381807


Hey Jordan,

as others answered in the thread, this is the expected behavior.  We can see if we can make it better.  So, as you probably know, the canvas of the workflow editing panel is limited.  I do not know exactly how big.  My hunch is 4k x 4k.  if you upload an image that is only 800x600, that only fills a small area of the canvas.  What is the application to do?  Scaling?  Then you text and logo might no longer look nice.  Or repetition.  That is what you are experiencing.  Have you tried uploading an image 4000x4000?  I don't know if those would be valid and accepted.  But this should address your issue.  The application would not have to scale/duplicate anything.

 

J

Sukrity_Wadhwa
Community Manager
Community Manager
August 5, 2021

Thanks a lot @juergenna for taking out the time to chat with us today! This was supremely helpful. 🙂

Sukrity Wadhwa