Adobe Campaign Classic v7 and Adobe Analytics integration through Data Connector (IOB-090020 Error in SSL library: IOB-090013 error) | Community
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April 30, 2019

Adobe Campaign Classic v7 and Adobe Analytics integration through Data Connector (IOB-090020 Error in SSL library: IOB-090013 error)

  • April 30, 2019
  • 1 reply
  • 4364 views

Hello,

I'm trying to integrate Campaign Classic v7 and Analytics through Adobe Analytics Data Connector (rif: Adobe Analytics Data Connector )

I configured Data Connector in Adobe Analytics and the external account in Campaign.

When I try to synchronize the connection I get the following error message:

"IOB-090020 Error in SSL library: 'IOB-090013 error: 140790E5:SSL routines:ssl23_write:ssl handshake failure (code 336040165)"

Can you help me to understand this error and to solve this issue?

Thanks

Simona

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1 reply

Jonathon_wodnicki
Community Advisor
Community Advisor
April 30, 2019

Hi,

Upgrade or downgrade openssl.

Thanks,

-Jon

May 14, 2019

Our Installation in on Windows Server 2016.

How could we do that?

Thanks,

Dario

Jonathon_wodnicki
Community Advisor
Community Advisor
May 14, 2019

Comes bundled with Campaign; can also upgrade Campaign, they changed the lib in 8891:

Adobe Campaign Release Notes