A proper way to export delivery template from UAT to Production using packages. | Community
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Level 2
June 7, 2019

A proper way to export delivery template from UAT to Production using packages.

  • June 7, 2019
  • 2 replies
  • 11302 views

Hello everyone,

Does anyone know a proper way to export delivery templates from UAT to Production using packages. What we are doing is, creating a package definition, then adding the template to be exported using following method:  right click on package -> actions - > add to package definition. Then exporting the package from UAT and import the package in Production. The packages are imported successfully, but while executing a delivery using the imported package, execution gets failed giving out following error:

Our best guess is, this is caused due to images included in the template. As the path/ link for the images in the template is of UAT server, the system cannot find the path/ link in Production server. Is there any step we are missing out or something we are doing wrong ? Any help is appreciated.

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2 replies

pierrec70731455
Level 4
June 7, 2019

Hi,

did you check that the operator groups in the delivery templates also exist in the instance where you imported your delivery template?

Kr,

Pierre

Level 2
June 10, 2019

Hi Pierre,

Apologies for the late reply. Yes I checked, the operator group exists in the instance where the delivery template is imported.

Jonathon_wodnicki
Community Advisor
Community Advisor
June 12, 2019

What does the delivery log say?

Level 2
July 9, 2019

Hi,

I haven't got any solution/ answer for this question. Kindly help me out.

Regards,

Jayesh