XML-110009 Unable to find the element 'Body' of path '/' (document with schema 'SOAP-ENV:Envelope') | Community
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SankarRa1
Level 2
January 13, 2025
Solved

XML-110009 Unable to find the element 'Body' of path '/' (document with schema 'SOAP-ENV:Envelope')

  • January 13, 2025
  • 1 reply
  • 1899 views

Hi All

While trying to run a JSSP in adobe campaign classic v7, I am getting below error.

XML-110009 Unable to find the element 'Body' of path '/' (document with schema 'SOAP-ENV:Envelope')

 

Could anyone help me on this. I am trying to offer using soap call as per the adobe documentation.

Integration via SOAP (server side) | Adobe Campaign.

 

Thank you

Best answer by SankarRa1

@_manoj_kumar_ , interaction module is working as expected, as I am able to present offers using client-side scripts and previews. I've already submitted a ticket to Adobe for this issue and am simultaneously checking with the community to see if anyone else has encountered it. Thank you for your valuable feedback.


This is resolved , Issue was with the SOAP protocol I was using, when I was trying with SOAP_11 or internal protocol, the code works fine.

1 reply

Craig_Thonis
Adobe Employee
Craig_ThonisAdobe Employee
Adobe Employee
January 13, 2025

Hi Sankar,

 

Have you done web search on that particular error? I did so on my end and found several articles (outside of Campaign) where this kind of error relates to using bad characters or formatting problems with the SOAP call.

 

I would recommend doing some digging and comparing those forums to your SOAP call to see if anything might apply.

 

Regards,

Craig

S
SankarRa1Author
Level 2
January 14, 2025

Thank you @craig_thonis for your reply,

I am attempting to invoke the addMethod on the nms:interaction SOAP service, followed by the Propose method, as outlined in the documentation. Since there is no custom SOAP call involved, I won't be able to dig deeper into the SOAP call occurring behind this code. Please find the screenshot below for your reference.

 

 

Manoj_Kumar
Community Advisor
Manoj_KumarCommunity Advisor
Community Advisor
January 21, 2025

Hi @_manoj_kumar_ , Thank you for your response, I have tried this with proper parameter, always getting the same error. Tried enabling the verbose logs and this the response I am getting

 

Response:\n<SOAP-ENV:Envelope\n xmlns:xsd="http://www.w3.org/2001/XMLSchema"\n xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"\n xmlns:ns="http://xml.apache.org/xml-soap"\n xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/">\n <SOAP-ENV:Body>\n <ProposeResponse xmlns="urn:nms:interaction">\n <interactionId xsi:type="xsd:string">0</interactionId>\n <propositions xsi:type="ns:Element" SOAP-ENV:encodingStyle="http://xml.apache.org/xml-soap/literalxml">\n <propositions></propositions>\n </propositions><uuid></uuid>\n </ProposeResponse>\n </SOAP-ENV:Body>\n</SOAP-ENV:Envelope> 2025-01-17 13:27:30.096Z 00144293 001442B0 1 error log XML-110009 Unable to find the element 'Body' of path '/' (document with schema 'SOAP-ENV:Envelope') (iRc=16384)

. 


@sankarra1  Do you have any interaction running on this instance to confirm there is no issue with interaction module? If everything is working then I suggest to create Adobe ticket.

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