WKF-560038 error when performing action 'prepare' on deliveries | Community
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M
MK0610
Level 2
June 10, 2021
Solved

WKF-560038 error when performing action 'prepare' on deliveries

  • June 10, 2021
  • 2 replies
  • 8792 views

Hi all,

 

Multiple deliveries in different campaigns are showing has having the error noted in above and failing to execute. Can anyone advise on the cause and how this can be resolved?

 

Thanks in advance,

 

Mubeen

Best answer by Darren_Bowers
Probably isn't required anymore, so wouldnt hurt to remove it. Cheers

2 replies

Darren_Bowers
Darren_Bowers
Level 9
June 10, 2021

Hi@mk0610 - what errors are showing in the delivery Audit logs?

https://experienceleague.adobe.com/docs/campaign-classic/using/sending-messages/monitoring-deliveries/delivery-dashboard.html?lang=en#delivery-audit-

Thanks

Darren

M
MK0610Author
Level 2
June 14, 2021
Hi Darren. In the workflow journal it states 'WKF-560038 Error when performing action 'Prepare' on delivery '1 International PGT Offer holders Congratulations' (of identifier 4480603). Please refer to the journal of this delivery for more information (object associated with the workflow task).'
A
AnandB13
June 14, 2023

Hi all, I was facing the same issue. It resolved for me after changing the default typology rule to different one.

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