Hi Team,
Recently we received complaint from my stakeholders on one of the one of the internal user/recipient not receiving SMS. When we checked on this case, this number presented in quarantined table.
Now, client wants the reason behind that, and how to prevent to avoid this case in future.
Note: this number previously able to receive number of SMS from the same instance of campaign classic
Please share your thoughts on what is the exact reason.
Regards,
Santosh.
