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R
RobertOl1
Level 2
October 9, 2024
Solved

Web Application login access control

  • October 9, 2024
  • 2 replies
  • 1061 views

Hey Adobe gurus.

adobe campaign classic v7 7.4.1 

I am working for a client to change their login in their web applications. right now it is hard coded into the flow for the web application.

I want to change that to being wither the SSO from the user og the operator. 

I tried looking at access control in properties, "Enable Access Control" and i get a 

Not authorized to access

but i can't find the documentation on how to find out where to setup these logins if it is the correct procedure. 

 

the overall problem is i want the hard coded users gone and give it some authentic login! if i am going in the wrong direction feel free to tell me what else i could look into ! 

 

Best regards 

Robert.

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Best answer by RobertOl1

Hi Hari ! 

 

I forgot to close the ticket, i finally got a hold of someone in infrastructure and found out that the previous people that setup the system only white listed the old app path. So the load balanecer was blocking anything new i was trying to create. the solution was to change the URL to the internal name of the server to skip the load balancer and make it work! 

 

Thanks.

2 replies

R
RobertOl1Author
Level 2
October 10, 2024

According to the documentation i should be recieving a login form when this access control is enabled. 

But i dont, it just says 

Not authorized to access

And i can't understand why that is. 

https://experienceleague.adobe.com/en/docs/campaign-classic/using/designing-content/web-forms/defining-web-forms-properties

 

R
RobertOl1Author
Level 2
October 10, 2024

from what i can see, it's the access to the logon.jsp thats the problem here.

harikrishnadevanabowina
harikrishnadevanabowina
Level 4
October 15, 2024

Hi @6592 Did you check if the webapp URL is correct that you are trying to access?

 

You could find this in the webapplications, refer the 'Public URL'

 

BR, Hari Krishna D

R
RobertOl1AuthorAccepted solution
Level 2
October 16, 2024

Hi Hari ! 

 

I forgot to close the ticket, i finally got a hold of someone in infrastructure and found out that the previous people that setup the system only white listed the old app path. So the load balanecer was blocking anything new i was trying to create. the solution was to change the URL to the internal name of the server to skip the load balancer and make it work! 

 

Thanks.

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