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August 3, 2020
Question

UTM parameters not working

  • August 3, 2020
  • 3 replies
  • 1695 views

Hi everyone,

 

I have populated the UTM parameters (utm_source, utm_medium, utm_campaign, utm_content) in the delivery settings and when I send the delivery the utm parameters don’t appear in the link like &utm_source=xxxx&utm_medium=xxxxx&utm_campaign=xxxxx&utm_content=xxxxx. Can someone please tell why the Google Analytics parameters are not added in the URL?

Thanks

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3 replies

sunil05680-1
August 3, 2020

Please check your link (URL) again, if that link is redirecting somewhere else in between, than UTM parameter will be left behind and will not work.

if this is not the case than please share the link, we can check other things.

DavidKangni
Community Advisor
Community Advisor
August 3, 2020

Hi,

 

Did you update NmsTracking_OpenFormula?

 

Thanks

David

David Kangni
Sukrity_Wadhwa
Community Manager
Community Manager
August 13, 2020

Hi @17379115,

Were you able to solve this? Let us know.

Thanks!

Sukrity Wadhwa