Use countdown timer GIF in emails

[Florian_Courgey]

Hi,

We tried to include a countdown GIF image from https://www.sendtric.com/ , i.e.

<img src="http://gen.sendtric.com/countdown/udnmcbcr6u" style="display: block;" />

in a delivery, but it fails as it tries to download the image...

16:41:20 - 1 image(s) to process
16:41:20 - Downloading image 'http://gen.sendtric.com/countdown/j8aai0o07k'
16:41:21 - BAS-010035 Cannot write to file '/usr/local/neolane/nl6/var/xxx/upload/F4F965A1E0781FA7598F45A4E0ED2426.' (errno=9, Bad file descriptor).
16:41:21 - INT-150006 Failure while processing HTTP request for URL 'http://gen.sendtric.com/countdown/j8aai0o07k'.
16:41:21 - DLV-490094 Error while downloading 'http://gen.sendtric.com/countdown/j8aai0o07k'
16:41:21 - SOP-330011 Error while executing the method 'PrepareMessageImpl' of service 'nms:delivery'.
16:41:21 - SOP-330011 Error while executing the method 'PrepareMessage' of service 'nms:delivery'.
16:41:21 - XSV-350122 An error occurred and the process has been stopped.

Any workaround?

Thank you

Florian

[Florian_Courgey · Accepted solution]

We found a way:

1. upload the HTML without the countdown timer img tag

2. Select "yes" to upload any other image

3. Go to tracking > Images, uncheck "Upload images"

4. Edit your HTML directly in AC, and paste the countdown img tag

Regards

[Mitali2105]

Hi Florian_Courgey,

Thanks for the solution. It's working fine at my end as well. 

Regards,

Mitali