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SOLVED

Use countdown timer GIF in emails

Florian_Courgey
Community Advisor
Community Advisor

Hi,

We tried to include a countdown GIF image from https://www.sendtric.com/ , i.e.

<img src="http://gen.sendtric.com/countdown/udnmcbcr6u" style="display: block;" />

in a delivery, but it fails as it tries to download the image...

16:41:20 - 1 image(s) to process

16:41:20 - Downloading image 'http://gen.sendtric.com/countdown/j8aai0o07k'

16:41:21 - BAS-010035 Cannot write to file '/usr/local/neolane/nl6/var/xxx/upload/F4F965A1E0781FA7598F45A4E0ED2426.' (errno=9, Bad file descriptor).

16:41:21 - INT-150006 Failure while processing HTTP request for URL 'http://gen.sendtric.com/countdown/j8aai0o07k'.

16:41:21 - DLV-490094 Error while downloading 'http://gen.sendtric.com/countdown/j8aai0o07k'

16:41:21 - SOP-330011 Error while executing the method 'PrepareMessageImpl' of service 'nms:delivery'.

16:41:21 - SOP-330011 Error while executing the method 'PrepareMessage' of service 'nms:delivery'.

16:41:21 - XSV-350122 An error occurred and the process has been stopped.

Any workaround?

2018-11-29_163845_screen_4.jpg

2018-11-29_163905_screen_5.jpg

2018-11-29_164112_screen_6.jpg

Thank you

Florian

1 Accepted Solution
Florian_Courgey
Correct answer by
Community Advisor
Community Advisor

We found a way:

1. upload the HTML without the countdown timer img tag

2. Select "yes" to upload any other image

3. Go to tracking > Images, uncheck "Upload images"

4. Edit your HTML directly in AC, and paste the countdown img tag

2018-11-29_174113_screen_7.jpg

Regards

View solution in original post

1 Reply
Florian_Courgey
Correct answer by
Community Advisor
Community Advisor

We found a way:

1. upload the HTML without the countdown timer img tag

2. Select "yes" to upload any other image

3. Go to tracking > Images, uncheck "Upload images"

4. Edit your HTML directly in AC, and paste the countdown img tag

2018-11-29_174113_screen_7.jpg

Regards

View solution in original post