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Greeshma_Sampath1
Level 4
August 5, 2021
Solved

Unable to upload image to public resources folder

  • August 5, 2021
  • 2 replies
  • 2739 views

Hi,

 

I am trying to upload image to public resources folder using a web page and while uploading the file I am getting this error "QUE-370030 You do not have the rights needed on folder of identifier 347358852 (documents of type 'File resource (fileRes)') to complete the operation. (iRc=-53) [nms:webApp Error] QUE-370030 You do not have the rights needed on folder of identifier 347358852 (documents of type 'File resource (fileRes)') to complete the operation."

For my operator account I have all the named rights assigned. But still this issue is coming.

For creating the web app for uploading image I have followed the steps mentioned in the below link

https://experienceleaguecommunities.adobe.com/t5/adobe-campaign-classic/how-to-upload-a-file-using-webapp-adobe-campaign/td-p/290614

Below given is the code which I used in my JS activity after Page v5 activity.

var fileResXml = <fileRes contentType="Image"

internalName="sposnorNewImage" label="sposnor New Image" md5="b2448e9c52ca8f01999e5da510720ef1"

name="sposnorNewImage" originalName="SponsorNewReq"

xtkschema="xtk:fileRes"><folder id="347358852"/></fileRes>;

//create file res obj

var fileResObj = xtk.fileRes.create(fileResXml);

//publish

fileResObj.PublishIfNeeded();

//save it to db

fileResObj.save();

 

Could someone please help in resolving this?

 

@davidkangni  @_manoj_kumar_ 

@vraghav @marcel_szimonisz @jonathon_wodnicki 

 

Thanks & Regards,

Greeshma

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Best answer by prsaini
@greeshma_sampath1- Although your operator has the named rights, but you should also check if your operator or operator group has the access permissions for that folder (with id 347358852). If you can or ask admin to revise the folder (id 347358852) properties Right-click on the folder and select Properties > Security tab, ensure you operator group is authorized and has the correct access rights. Doc for ref: https://experienceleague.adobe.com/docs/campaign-classic/using/getting-started/permissions/access-management-folders.html?lang=en#edit-permissions-on-a-folder I hope this helps.

2 replies

vraghav
Adobe Employee
vraghavAdobe Employee
Adobe Employee
August 5, 2021

Hi @greeshma_sampath1 ,

 

It seems your user does not have rights on folder with id 347358852 

 

Can you please work with the administrator to check your access on this folder.

Also, you can check the web logs for more information around this error.

 

Regards,
Vipul

    G
    Greeshma_Sampath1Author
    Level 4
    August 5, 2021

    Hi @vraghav

    My operator is assigned with all the named rights.

    And in the web logs only the error message i mentioned previously is showing.

    can this be any other issue?

     

    Thanks & regards,

    Greeshma

    M
    minakshis868318
    Level 2
    August 5, 2021

    HI @greeshma_sampath1 - The error mentioned by you says that you don't have the correct right to perform this task. I would request you to get in touch with your support team to check once again your rights.

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