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justinat1137566
justinat1137566
Level 2
November 19, 2018
Solved

Unable to Upload File in Webapp

  • November 19, 2018
  • 4 replies
  • 2711 views

Hello! I have created a simple webapp with a page and an file upload field. But upon selecting a file and then clicking on the upload button, it will always get stuck on the upload step.

When I checked on the network tab of Chrome to see what could be the error, the response from /nl/jsp/uploadFile.jsp is always  "Error during authentication". What could be the issue and how do I solve this? I have also tried both anonymous and restricted access. With restricted access, on the login page I will always get the error that my IP address is not allowed access even though it has been whitelisted. Thanks in advance!

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    Best answer by Venu_Reddy

    Hi Justin,

    Can you check with your internal team to whitelist your IP address to upload the files in webapp as it is an issue with the proxy settings.

    See this answer. Hope it helps

    How to Upload a file using Webapp Adobe Campaign?

    Regards,

    Venu

    4 replies

    SachinDhir
    SachinDhir
    Level 2
    December 5, 2018

    Hi....did you find solution to this problem??

    I am facing the same is its particularly with File Upload functionality.

      justinat1137566
      justinat1137566Author
      Level 2
      December 5, 2018

      Hi Sachin,

      Nope, still haven't managed to resolve it....

      Venu_Reddy
      Venu_ReddyAccepted solution
      Level 6
      December 5, 2018

      Hi Justin,

      Can you check with your internal team to whitelist your IP address to upload the files in webapp as it is an issue with the proxy settings.

      See this answer. Hope it helps

      How to Upload a file using Webapp Adobe Campaign?

      Regards,

      Venu

        SachinDhir
        SachinDhir
        Level 2
        December 17, 2018

        This functionality only works with Authenticated web apps and not on Landing pages with Anonymous access.

        Behind the scene is called uploadFile.jsp which does not process the request if the user is anonymous (unauthenticated) and hence the page gets stucked.

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