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TRANSACTIONAL MESSAGE

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Level 2

Hi,

Im using Adobe Campaign Classic.

I have just created a transactional message but it only lets me add one email, but I want to add another one. Anyone knows how can I do it?

 

Thanks in advance as always

 

kind regards,

Blanca

 

1 Accepted Solution

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Correct answer by
Community Advisor

Hi @bcollado1 

 

You can add the addresses as seed address while creating the template and once the trigger is made to the template the seed addresses will also receive the email.

 

Regards

Akshay

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5 Replies

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Community Advisor

Hi @bcollado1 ,

 

A Transactional Template is used to send emails in Real time and it is triggered for each Request once ie, One email will be sent per one Request and this triggering will happen in Real time ie, For Example if a person Registers on a website, then a Welcome email will be sent to that Person in Real time.

 

Please find the Documentation Link for referring how Transactional Messaging works:

 

https://experienceleague.adobe.com/docs/campaign-classic/using/transactional-messaging/about-transac...

 

Also Please find the Sample request which will be triggered for this Real time Messages.

 

<rtEvent type="{eventtypename}" wishedChannel="0" email="test@test.com" >

<ctx>
<orderID>ORDER123</orderID>
</ctx>
</rtEvent>

 

Regards,

Pravallika.

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Level 2

so you mean there's no way to add a second email?

sorry im a bit lost

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Employee

Hi @bcollado1 

One email per event payload is the rule indeed.

However, you could send multiple events payload in a same SOAP payload using the pushEvents (with a s) API...so if the same content and context has to be sent to multiple people, you would achieve your goal,

Thanks

Denis

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Level 2

Ok thanks for the info!!

 

and.. if I choose to take the way of making a workflow?

 

is there any possibility to take all the users who came through the transactional message and send them another email?

 

Avatar

Correct answer by
Community Advisor

Hi @bcollado1 

 

You can add the addresses as seed address while creating the template and once the trigger is made to the template the seed addresses will also receive the email.

 

Regards

Akshay